This unit is being phased out and may not be offered next year, please consider your study plan accordingly. You will be able to enrol in the unit where there is an availability noted below.
Please note: this unit is only available to students accepted into the In-Service Pathway of 13D Bachelor of Social Sciences (Police Studies).
This unit examines the concepts, principles and practices of effective communication with focus on oral intervention tactics to de-escalate and resolve conflictual situations in a variety of contexts. It provides direct practice skills in negotiation and conflict management techniques appropriate when communicating with individuals and groups - including those affected by alcohol and drugs and by mental illnesses, as well as those from non-English speaking backgrounds and those threatening or attempting suicide. In addition, knowledge and skills in the use of enabling technologies for critical incident and emergency responses such a police radio, telephone and computer systems, local and national data bases are demonstrated and practiced. The relationship between police and the media is also explored. Integrity principles and issues when dealing with sensitive and personal information are examined.
|Unit name||Social Conflict Resolution A|
|Faculty/School||College of Arts, Law and Education
School of Social Sciences
|Discipline||Policing and Emergency Management|
|Available as student elective?||No|
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Units are offered in attending mode unless otherwise indicated (that is attendance is required at the campus identified). A unit identified as offered by distance, that is there is no requirement for attendance, is identified with a nominal enrolment campus. A unit offered to both attending students and by distance from the same campus is identified as having both modes of study.
Special approval is required for enrolment into TNE Program units.
* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).
- Demonstrate and apply knowledge of the key concepts, legislation, policy and procedures related to the subject matter.
- Identify, analyse and evaluate relevant issues and arguments, using evidence to justify your answers and /or actions.
- Communicate knowledge and research/investigation related to the subject matter in an eportfolio (eworkbook).
- These learning outcomes guide the assessment for this unit.
- HSP104, HSP130, HSP131 HSP132, HSP 133, HSP217, HSP230, HSP231, HSP232, HPP233, HSP234, HSP332, HSP333
You cannot enrol in this unit as well as the following:
39 contact hours
1000 word written assignment (20%); 2 one hour tests (15% each = 30%) ; 2 hour end of semester exam (50%).
|Timetable||View the lecture timetable | View the full unit timetable|
Flexible Study Options
The University reserves the right to amend or remove courses and unit availabilities, as appropriate.