A crisis has a material impact on an organisation’s ability to deliver services to the community, reputation, shareholder value and potentially, the viability of the organisation. This requires input from the highest levels to strategically respond to and manage the potential and actual ramifications. Crisis Management requires practitioners to have a comprehensive understanding of core concepts and processes so they can enhance the organisations’ capability to manage a crisis and mitigate the impacts a crisis.

This unit provides you with a thorough understanding of the theoretical concepts and practical applications of Crisis Management. You will gain an appreciation of the issues and elements that underlie the practice of Crisis Management and draw upon theoretical concepts, real life case studies and relevant standards. This unit will provide you with the skills and practical experience to translate theoretical concepts on Crisis Management into tangible outputs for industry. This unit provides you with an understanding and the requisite skills that will be interrelated with other units should you proceed further with your postgraduate studies in organisational resilience.