M7Z Master of Healthcare Redesign

The Master of Healthcare Redesign has been developed for healthcare professionals and administrators who are passionate about helping people, and improving the way our health services are delivered to patients and consumers.

There are significant pressures on current health services both locally and broadly. Increased demand for services, driven by factors including the ageing population, expensive technology, and increasing consumer expectations, is leading to rising health expenditure, and poorer outcomes for patients, families, staff and organisations.

Waste in healthcare is also a big issue. Hospital employees typically spend a high percentage of their time on unproductive activities, or tasks that are not improving patient outcomes. For example, medical/surgical nurses in hospitals around the world typically spend only about 30% of their time on direct patient care.

Our flexible, online course is designed to give you the skills, knowledge, and confidence you need to tackle these challenges head-on. Designed to fit around the existing commitments of busy professionals, you will learn to create sustainable, achievable, and impactful redesign solutions to the numerous constraints and issues inherent in health service delivery across primary, secondary, and tertiary healthcare, such as protracted wait times, care coordination and integration, access and referral across services, and timely treatment and discharge.

In the third year, you will select from three pathways – research, coursework, or professional practice (leadership development) – to specialise your learning, and explore topics relevant to your workplace, experience, and interest.

Optional face to face masterclasses are also available to take your knowledge further, and offer networking opportunities with your peers.

As a graduate, you’ll be armed with contemporary skills and knowledge to be an agent of positive change in your workplace.

Course objectives

The combination of theory and practical experiences in this course will:

build your practical skills and enhance your research capabilities,
develop your expertise in planning, implementation, and evaluation of evidence-based health service improvements,
develop your advanced problem solving and analytical skills to help 'diagnose' service delivery issues and inefficiencies,
implement solutions that can lead to lasting change, improved service delivery and sustainable health care,
learn from and be mentored by a team of passionate clinicians and academics with contemporary, real-world expertise.

You will learn how to reduce waste, allowing organisations to utilise existing resources more effectively, achieving greater outcomes without adding people, and doing so in a way that does not stress our vital employees.

As a graduate, you will have the knowledge and skills for collaborating with healthcare professionals, policymakers, and patients to identify problems, develop and implement sustainable solutions, adopt new technologies, improve clinical workflows, reorganise teams, and enhance patient engagement and satisfaction in order to improve the overall quality of care.

Learning Outcomes

1 Apply relevant theories, methodologies and frameworks, and interpret the influence of contextual factors operating at different levels within various healthcare sectors, relevant to health service reform and redesign.

2 Demonstrate advanced critical-thinking skills, drawing on knowledge of relevant theories, frameworks, research principles and contexts, to form a balanced and reflective approach to improvement practices within a person-centered healthcare context

3 Select, interpret, apply and evaluate relevant frameworks, research methodologies and sources of evidence for undertaking healthcare improvements that are contextually fit-for-purpose.

4 Demonstrate personal insight, communication skills and collective leadership skills as a vehicle for transfer of knowledge to a variety of audiences, collaborative decision-making and shared action towards the continual improvement of healthcare services, with a system-wide perspective.

5 Examine and integrate best practices for healthcare redesign in order to make impactful contribution, for the benefits of patients and an efficient health(care) system.

Practical experience

Develop redesign solutions for your workplace while you study

Healthcare Redesign is about creating practical solutions, not just theories. Through all three specialisation pathways, coursework, research, and professional practice (leadership development), you will be able to get a head start on the change you want achieve by using examples from your own workplace in project activities.

In the Master degree, you will complete a journey commenced in the Graduate Certificate by adding evaluation protocols to determine the effectiveness of your project outcomes. This helps add sustainability to your redesign solutions, allowing you to measure, analyse, refine, and continuously improve your project outcomes.

You will graduate with practical redesign solutions already developed and implemented, meaning you can apply your skills and knowledge immediately, and with confidence, in your own organisation

Work placement

Facilitated, on-site learning sessions for your team

While the course is offered fully online to support the busy professional, we can offer face-to-face teaching during the project unit in year one if an organisation has 10+ students enrolled at the same time. This is a great way to rapidly upskill a critical mass of staff in your organisation, and have the learning specifically tailored to your requirements.

Through these on-site visits conducted at the start and middle of the project, our experts will cover both theory and practice, providing a background on how to set up the project, and working directly with you and your team on your project.

We’ll help you refine your problem statement so you can effectively identify the scale and scope of what you’re looking to improve, ensure it’s achievable, and aligns with their organisational values.

We will identify this as part of your enrolment, and encourage you to talk to your peers and managers about a multi-person enrolment to take advantage of this opportunity.

The Master of Healthcare Redesign is the capstone course for a learning journey that starts with a Graduate Certificate in year one, articulates to a Graduate Diploma in year two, and finishes with the Master level specialisations in year three. As a fully nested series of courses, you can enter or exit at any level, relevant to your personal circumstances.

You may choose to complete the entire degree full-time in three years, or take a staged approach with breaks between courses to consolidate knowledge, and implement your redesign solutions practically in your workplace.

Coursework Pathway
Through units in global health systems, and health policy, economics and advocacy, you build towards a capstone unit where you will propose and complete a project that demonstrates your discipline knowledge, problem-solving capability, and applied research skills through the development of a proposed solution to healthcare redesign problem relevant to your organisation and/or career aspirations.

This specialisation focusses on projects that delivery quality improvement outcomes, ensuring that at the conclusion of your studies you can deliver real, immediate benefits.

Research Pathway
In this specialisation you will complete a substantial piece of original, independent research, building on and focussed on the topics that are of particular interest to you. You will design your own project, which can be relevant to your organisation, or on a topic you are passionate about. We will support you to develop and refine your research question and aim, and teach you to capture relevant data, how to write and publish, and how to consolidate your findings into translational research that can create actionable outcomes.

In addition to your major research project, you will pick an elective unit from a range that align to key issues requiring attention in the healthcare sector.

Professional Practice Pathway
Designed for senior leaders within the healthcare sector, you will focus on a project from a leadership perspective, and concurrently receive intensive leadership development through two dedicated student mentors, one from a local leadership group, and one from the Institute of Managers and Leaders.

Entry to this specialisation is via interview, with candidates considered inclusive of their experience, and demonstrated ability to have a high level of commitment.

The content focusses on a redesign project relevant to your organisation, and is supported by:

online readings,
weekly two-hour sessions of either learning circles, or masterclasses, involving all students and all mentors,
two five-day intensives in Hobart. The first in week 2, focussing on the introduction to the pathway and your project, and the second at the end of the semester, where you can reflect on project, and your learning.

Throughout both the online and in-person activities you will have significant engagement opportunities with our team of passionate clinicians and academics who have decades of contemporary, real-world expertise in healthcare redesign, and health leadership.

Year 1

CAM509

Location	Study period	Attendance options		Available to
Online	Semester 1
Online	Semester 2
Online	Spring school (extended)

Location	Study period	Attendance options		Available to
Hobart	Semester 1
Hobart	Semester 2
Online	Semester 1
Online	Semester 2

Master of Healthcare Redesign (M7Z)

Overview 2024

Entry Requirements

Duration

Duration

Location

Entry Requirements

Duration

Duration

Location

Sarah Prior, Director of Healthcare Redesign, explains how healthcare redesign can improve patient outcomes, and create better staff and patient experiences.

Develop redesign solutions for your workplace while you study

Facilitated, on-site learning sessions for your team

Career outcomes

Course structure

Healthcare Redesign Diagnostics and Analysis

Healthcare Redesign Solutions and Implementation

Translational Research and Health Service Innovation

Introduction to Healthcare Redesign

Healthcare Quality and Safety: A Patient-Centred Approach

Evaluating Health Interventions

Health Research Methods

Global Health Systems

Introduction to Public Health

Systems Thinking in Public Health

Leadership in Health and Human Services

Risk Management and Governance

Health Policy, Economics and Advocacy

Leading and Managing Change in Health and Human Services

Global Health Systems

Health Policy, Economics and Advocacy

Capstone Initiative

Major Project Part A

Major Project Part B

Global Health Systems

Introduction to Public Health

Leadership in Health and Human Services

Risk Management and Governance

Leading and Managing Change in Health and Human Services

Professional Practice A

Professional Practice B

Entry requirements

Fees & scholarships

Domestic students

International students

International students

Scholarships

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