Courses & Units

Leading Quality in the Workplace CNA422

Introduction

This unit equips students to apply an advanced body of knowledge relating to quality service management to design, implement and evaluate workplace change leading to a strengthened quality culture.

Summary

Unit name Leading Quality in the Workplace
Unit code CNA422
Credit points 25
College/School College of Health and Medicine
School of Nursing
Discipline Nursing
Coordinator Doctor Steven Campbell
Delivered By University of Tasmania
Level Honours

Availability

Location Study period Attendance options Available to
Online Semester 2 Off-Campus International Domestic

Key

On-campus
Off-Campus
International students
Domestic students
Note

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Key Dates

Study Period Start date Census date WW date End date
Semester 2 22/7/2024 16/8/2024 9/9/2024 27/10/2024

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (refer to How do I withdraw from a unit? for more information).

Unit census dates currently displaying for 2024 are indicative and subject to change. Finalised census dates for 2024 will be available from the 1st October 2023. Note census date cutoff is 11.59pm AEST (AEDT during October to March).

About Census Dates

Learning Outcomes

  • Critically analyse and apply leadership frameworks on an organisation’s improvement implementation
  • Analyse and identify factors that support or prevent the achievement of quality improvement programs’ intended results
  • Appraise and apply models and frameworks to introduce change effectively to an organisation and support communication concerning quality improvement
  • Critically analyse the utility of relevant continuous improvement models and methods to support the evolution of service quality and waste minimization within your organisation

Fee Information

Field of Education Commencing Student Contribution 1,3 Grandfathered Student Contribution 1,3 Approved Pathway Course Student Contribution 2,3 Domestic Full Fee 4
061399 $2,237.00 $2,237.00 not applicable $5,296.00

1 Please refer to more information on student contribution amounts.
2 Please refer to more information on eligibility and Approved Pathway courses.
3 Please refer to more information on eligibility for HECS-HELP.
4 Please refer to more information on eligibility for FEE-HELP.

If you have any questions in relation to the fees, please contact UConnect or more information is available on StudyAssist.

Please note: international students should refer to What is an indicative Fee? to get an indicative course cost.

Requisites

Prerequisites

CNA421 Developing and implementing 'Quality' Policy

Teaching

AssessmentOnline posts and single page Sustainability Improvement Project Charter (20%)|Change Management Plan and proposal to introduce CI within your organisation. (30%)|Planning package for the sustainability improvement project. (50%)
TimetableView the lecture timetable | View the full unit timetable

Textbooks

Required Heath, C. and Heath, D, 2011, Switch: How to Change Things When Change is Hard, New York: Broadway Books.
Recommended

Recommended Readings will be provided by your Unit Coordinator via the Reading List link in MyLO, or the unit Reading List on the University Library website.

LinksBooktopia textbook finder

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