Courses & Units
Introduction to Quality Health Services CNA423
This unit is also available in the Graduate Certificate; Graduate Diploma and Masters in Quality Services (Health and Safety).
Students completing this unit will have acquired knowledge of existing health service models, the internal and external factors that influence the delivery of quality services, and the best-practice models for quality service design.
|Unit name||Introduction to Quality Health Services|
|College/School||College of Health and Medicine
School of Nursing
|Coordinator||Mrs Melanie Carstairs|
|Delivered By||University of Tasmania|
|Location||Study period||Attendance options||Available to|
- International students
- Domestic students
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Units are offered in attending mode unless otherwise indicated (that is attendance is required at the campus identified). A unit identified as offered by distance, that is there is no requirement for attendance, is identified with a nominal enrolment campus. A unit offered to both attending students and by distance from the same campus is identified as having both modes of study.
|Study Period||Start date||Census date||WW date||End date|
* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (refer to How do I withdraw from a unit? for more information).
Unit census dates currently displaying for 2023 are indicative and subject to change. Finalised census dates for 2023 will be available from the 1st October 2022. Note census date cutoff is 11.59pm AEST (AEDT during October to March).
- Identify and discuss a range of pressures necessitating health service quality improvement, including political, economic, social and technological factors.
- Identify and critically assess relevant evidence to communicate improvement opportunities to health services practitioners and other audiences.
- Integrate and apply theoretical frameworks to support comprehensive assessments of factors likely to support or hinder service quality improvement in a wide range of health services settings.
|Field of Education||Commencing Student Contribution 1,3||Grandfathered Student Contribution 1,3||Approved Pathway Course Student Contribution 2,3||Domestic Full Fee 4|
1 Please refer to more information on student contribution amounts.
2 Please refer to more information on eligibility and Approved Pathway courses.
3 Please refer to more information on eligibility for HECS-HELP.
4 Please refer to more information on eligibility for FEE-HELP.
If you have any questions in relation to the fees, please contact UConnect or more information is available on StudyAssist.
Please note: international students should refer to What is an indicative Fee? to get an indicative course cost.
Individual Study – This unit is offered fully online via MyLO (My Learning Online). You are expected to devote around 10 hours per week to the study materials, assessment tasks and self-directed learning.
|Assessment||Online Quiz (25%)|Online Discussion and Activities. (30%)|Research Report and Infographic. (45%)|
|Timetable||View the lecture timetable | View the full unit timetable|
Berwick, D. M 2014, Promising Care: How We Can Rescue Health Care by Improving It, San Francisco, CA, Jossey-Bass (Wiley).
|Links||Booktopia textbook finder|
The University reserves the right to amend or remove courses and unit availabilities, as appropriate.