Courses & Units

Evaluating Quality CNA424

This unit is also available in the Graduate Certificate; Graduate Diploma and  Masters in Quality Services (Health and Safety).


During this unit students will acquire knowledge, critically review and communicate key information in relation to theoretical models and frameworks of quality evaluation.


Unit name Evaluating Quality
Unit code CNA424
Credit points 12.5
College/School College of Health and Medicine
School of Nursing
Discipline Nursing
Coordinator Doctor Ugenthiri Naiker
Delivered By University of Tasmania
Level Honours


Location Study period Attendance options Available to
Online Semester 1 Off-Campus International Domestic


International students
Domestic students

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Units are offered in attending mode unless otherwise indicated (that is attendance is required at the campus identified). A unit identified as offered by distance, that is there is no requirement for attendance, is identified with a nominal enrolment campus. A unit offered to both attending students and by distance from the same campus is identified as having both modes of study.

Key Dates

Study Period Start date Census date WW date End date
Semester 1 26/2/2024 22/3/2024 15/4/2024 2/6/2024

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (refer to How do I withdraw from a unit? for more information).

Unit census dates currently displaying for 2024 are indicative and subject to change. Finalised census dates for 2024 will be available from the 1st October 2023. Note census date cutoff is 11.59pm AEST (AEDT during October to March).

About Census Dates

Learning Outcomes

  • identify and describe a range of theoretical models and frameworks of quality evaluation.
  • implement a method to identify attributes of your service delivery that are critical to delivered quality.
  • identify and select relevant methods to collect and communicate improvement opportunities to health services practitioners and other audiences.
  • analyze theoretical frameworks that support knowledge-based risk assessments to be used in the minimization and control of ongoing risks

Fee Information

The 2024 Commonwealth Supported Place (CSP) rates are still being finalised by the Government and we will update the domestic fee information as soon as we have more details.


AssessmentQuiz (20%)|Online Posts and Activities (30%)|Survey and Semi-Structured Interview Design (50%)
TimetableView the lecture timetable | View the full unit timetable



George, M. L., Rowlands, D., Price, M. & Maxey, J 2005, The lean six sigma pocket toolbook: a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity, New York, McGraw Hill.


Recommended Readings will be provided by your Unit Coordinator via the Reading List link in MyLO, or the unit Reading List on the University Library website.

LinksBooktopia textbook finder

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