Courses & Units

Workplace Relations and Communication ZAX101

Hobart, Launceston, Cradle Coast


This unit will introduce leadership, people management and communication skills and techniques to support effective interaction with construction people and teams, clients, contractors, suppliers and external stakeholders. You will learn and apply negotiation and conflict resolution techniques and communication mindsets that address contemporary issues in the workplace and motivate teams to deliver on construction objectives.

In addition to this unit’s formal assessment activities, you will have the opportunity to develop a portfolio of evidence reflecting the development of your skills in leadership, communication, teamwork, and ethics and social responsibility.

In conjunction with the discipline theory, this unit introduces learning through practice by exposing you to authentic learning experiences. These experiences are placed at the centre of learning and assessment, so you have the opportunity to develop the skills, knowledge and behaviours necessary to respond to industry, community and/or global needs.

You will be introduced to:
-a range of methods, tools, techniques and approaches to practice
-principles and perspectives such as values, ethics, empathy and leadership in real world scenarios
-reflection and deliberative thinking as a means of developing knowledge, skills, attitudes and aspirations
-ways of understanding problems and developing solutions through active inquiry.


Unit name Workplace Relations and Communication
Unit code ZAX101
Credit points 12.5
Faculty/School University College
Discipline Applied Technologies

Fiona Brodribb

Available as student elective? No
Breadth Unit? No


Location Study period Attendance options Available to
Hobart Semester 1 On-Campus Domestic
Launceston Semester 1 On-Campus Domestic
Cradle Coast Semester 1 On-Campus Domestic


International students
Domestic students

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Key Dates

Study Period Start date Census date WW date End date
Semester 1 22/2/2021 23/3/2021 12/4/2021 30/5/2021

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

About Census Dates

Learning Outcomes

  1. Identify key people and roles in construction projects, and their information requirements.
  2. Explain the principles and challenges of leading and managing people in the workplace.
  3. Apply communication strategies and skills in the construction industry.
  4. Discuss ethical principles for communication and contemporary behaviours and perspectives in the workplace.


Field of Education Commencing Student Contribution 1 Grandfathered Student Contribution 1 Approved Pathway Course Student Contribution 2 Domestic Full Fee
090301 $1,812.00 $850.00 not applicable $2,108.00

1 Please refer here more information on student contribution amounts.
2 Information on eligibility and Approved Pathway courses can be found here
If you have any questions in relation to the fees, please contact UConnect or more information is available on StudyAssist.

Please note: international students should refer to this page to get an indicative course cost.


Teaching Pattern
  • Weekly or fortnighly after-hours tutorials
  • Two full-day face-to-face workshops during business hours

You will be required to access online content weekly through MyLO during semester.


1. Communication Requirements Table and Email (25%)

2. Team Motivation Plan (35%)

3. Case Study: Conflict Negotiation (40%)

TimetableView the lecture timetable | View the full unit timetable


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