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Volunteers

The University is committed to ensuring the health and safety of all its volunteers.

Volunteers make a significant contribution to the University through their engagement in a diverse range of research, teaching, services, events and other activities.

A volunteer is a person working without payment for the University, but who may receive out of pocket expenses.

The University must ensure the health and safety of its volunteers, consult with them on WHS matters; and provide them with the necessary information, training and supervision.

Further information to assist you in managing a Volunteer can be found within the Volunteer Worker Minimum Standard and Volunteer Worker Checklist:

The following Checklist should be completed by the nominated Supervisor of the Volunteer with the Volunteer to ensure that they both understand and accept their roles and responsibilities under the Volunteering activity:

The following are examples of volunteering activities organised and promoted by the University. Some are managed separately through their own specific policy and procedure:



If the activities the Volunteer are to be involved in, are deemed greater than low risk, a formal risk assessment is required to be undertaken and in accordance with the University’s Risk Management Policy (PDF 142KB) and include appropriate risk controls to eliminate or minimise the risk so far as is reasonably practicable.

The volunteer shall be given a copy of the risk assessment to review and sign before work starts.

Where risk management strategies have been developed for University workers and documented in policies, standards, procedures or work instructions, they are to be applied to Volunteers as far as reasonably practicable and include;

  • identifying and responding to health and safety hazards;
  • reporting and recording of volunteer accidents/injuries;
  • guidelines for the safe use of equipment;
  • requirements for engaging in field activities.

Where not managed through existing health and safety controls, the Organisational Unit is to develop and implement risk management strategies for specific volunteer risks, for example security measures for volunteers involved in work activities outside the University's premises; or outside normal working hours.

Risk Assessment Tools:

There is an increased duty of care where volunteers engaged by the University may come into contact with, or are required to work with children, the elderly or other vulnerable people.

University members including Volunteers who are engaged in an activity in which they are in contact with a child, are required to possess a Working with Children Registration except for University members engaging in normal University activities with enrolled students of the University.

Further information can be found in the Working with Children Policy (PDF 152KB)

The University will consult with its volunteers so far as is reasonably practicable.

The Organisational Unit engaging one or more volunteers is responsible for developing and implementing processes for consulting with their volunteer workers.

Consultation may include the involvement of an elected Health Safety Representative where appropriate.

Each Organisational Unit is to ensure that volunteers:

  • are informed of their rights and responsibilities;
  • complete the Volunteer Worker Checklist or Voluntary Position Checklist as appropriate;
  • undertake a comprehensive health and safety induction (Local Area Induction Checklist);
  • receive any specialised induction and training in relation to risks associated with their volunteer duties;
  • understand and are able to appropriately respond to matters concerning their health and safety.

Further information about Induction and Training can be found here.

Workers' Compensation:

Volunteers are not covered by Workers Compensation insurance for activities associated with their voluntary position.

University staff who are volunteering at University events e.g. graduation ceremonies, with permission from their line manager, whilst still being paid for their normal duties may qualify for workers compensation.

Personal Accident Insurance:

Volunteers are covered by Personal Accident Insurance in accordance with the University's Insurance Guidelines

In accordance with the Insurance Guidelines Personal Accident insurance is "on the lives of voluntary workers, including members of the University Council and other official committees of the insured (excluding those members who are salaried employees of the University), honorary research associates, clinical teachers. CRC research fellows, consultants, visiting scholars, guest lecturers, examiners, artists in residence, panel advisors, reviewers and the like whilst engaged in activities on behalf of the insured including travelling to and from such business."

Note: An age limit of 80 years and general policy exclusions apply.

For all Personal Accident Insurance queries please contact Financial Services

Important Notice:

In accordance with the Private Health Insurance Act 2007 the Personal Accident Insurance policy cannot and is not allowed to pay expenses incurred for which a Medicare benefit is payable. The policy will not pay for any doctor or hospital bills or any other medical accounts that have a Medicare benefit. The policy will not pay for any balance of monies due or payable after deduction of any Medicare benefit, commonly referred to as the “Medicare Gap”.