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TSBE Research Seminar | Multi-level Assessment of the Individual- and Unit-Level Outcomes of Servant Leadership


TSBE Research Seminar Series 2016

Start Date

4 Mar 2016 1:00 pm

End Date

4 Mar 2016 2:00 pm

Tasmanian School of Business and Economics Research Seminar Series 2016

You are invited to join us for a seminar presented by

Prof Robert C. Liden, University of Illinois at Chicago: Multi-Level Assessment of the Individual- and Unit-Level Outcomes of Servant Leadership

Venue: Harvard Lecture Theatre 2 (Hobart) and via videolink to D131 (Newnham)

To be followed by a light lunch in the level 4 Function Space, Centenary Building. Please RSVP to Tracy Green for catering purposes.


Four studies on servant leadership, unique among leadership approaches for its focus on bringing out the full potential in followers, are presented. The first was conducted in the United States, the second in France, the third in China, and the fourth in Singapore with samples including employees and managers of restaurants, hotels, and building construction material suppliers, as well as consultants, educators, and healthcare professionals. Together, the studies found support for a key tenet of servant leadership theory - that servant leaders guide followers to emulate the leader's behaviour by prioritising the needs of others above their own. In addition, as hypothesised, servant leadership directly or indirectly showed positive effects on unit performance (as assessed by financral outcomes, customer satisfaction and external audits), individual employee job performance, creativity, and customer service behaviours, and a negative relationship to turnover intentions. Same source common method bias was reduced by employing 6 sources of data across the 4 studies: employees, coworkers, managers, customers, internal audits by headquarters staff, and external audits by a consulting firm. In sum, the results show strong support for the positive effects of servant leadership on key individual and organisational outcomes.

Speaker bio

Rober C. Liden (Ph.D., University of Cincinnati) is Professor of Management at the university of Illinois at Chicago, where he is also Associate Dean of College business Doctoral Programs. He has served as a visiting professor at the Chinese University of Hong Kong, the Université Toulouse 1, France, and the Université Paris-Dauphine, France. His research focuses on interpersonal processes as they relate to such topics as leadership, groups, and career progression. He has over 100 publications, which have been cited over 24,000 times according to Google Scholar. He won awards (with coauthors) for the best article published in the Academy of Management Journal during 2001, the best article published in Human Resource Management during 2001, and the best organisational behaviour article published in any journal during 2005 by the Organizational Behavior Division of the Academy of Management. In 2014 he won the Thomas A. Mahoney Mentoring Award for work with doctoral students sponsored by the Human Resource Management Division of the Academy of Management, and in 2015 he won the Academy of Management's Network of Leadership Scholars "Eminent Leadership Scholar Award". Professor Liden is currently serving on the editorial boards of the Academy of Management Review, Journal of Applied Psychology, Journal of Management, Leadership Quarterly, and Personnel Psychology. He was 1999 program Chair and 2000-01 Division Chair for the Academy of Management's Organizational Behavior Division.

For enquiries, please contact the Management discipline seminar convenor, Sarah Dawkins.

Event flyer (PDF 592KB)


Institute for Social Change
University of Tasmania
Private Bag 44


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