Student Success is an outreach support service designed to help students learn about and access the full range of personal and learning support services at UTAS. The Student Success team is made up of specially trained current students who are successful in their own studies. Because they are current students, these Student Success Leaders have first-hand experience of what it's like to juggle the demands of study, work and family commitments. Their role is to help you achieve your potential to be successful at university.
A Student Success Leader may contact you by phone to welcome you to the University, to find out how you are going, and to offer advice, support and referral to other people or services. If you are new to Australia or studying your whole program by distance you will receive a special contact from a Student Success Leader because of the extra challenges you may be facing.
Student Success Leaders also outreach to students who may be struggling academically. You could also receive a call if you are enrolled in key first year units and you have:
- Not accessed MyLO
- Missed classes or not submitted assignments on time
- Not passed or only just passed an assignment
While studying off campus has it’s advantages, there is always the risk of feeling disconnected from Uni Life and the Services that commonly operate on our campuses. The Student Success Team outreaches to our distance students to touch base, ensure they feel comfortable with MyLO and make sure they’re aware of the services available to them.
Please talk freely with the Student Success Leader; they will do their absolute best to help you. Student Success is funded by the Student Services and Amenities Fee (SSAF).
“I really appreciated Student Success’s supportive call helping me settle into uni life. I want to prove to myself that I can do this, so I’m happy in knowing they’re outreaching to students during stressful times.” – Zoe, Bachelor of Laws