PS2 R5a Embracing digital tools in Higher Education to enhance the student experience, provide equivalency and strengthen connections: A case study

Title

Embracing digital tools in Higher Education to enhance the student experience, provide equivalency and strengthen connections: A case study

Author(s)

• Christopher Mabin, University College*
• Mark Thompson, University College
• Robin Barnes, University College
• Stephen Ives, University College
• Cecilia Lawler, University College
• Fiona Brodribb, University College

Subtheme

Digital connections

Presentation Type

Lightning Presentation

Room

Room 5

Time

11.35-12.00

Abstract

The digitally connected world has enabled Higher Education providers to deliver curriculum from and to anywhere in the world. Global online competition for market share in the Higher Education sector has increased significantly, and the recent global pandemic situation has emphasised the need to provide quality online learning experiences that achieve equivalence with face-to-face delivery modes. Furthermore, the University of Tasmania’s approach to ‘place-based’ education need not be geographically limiting. Innovation in online delivery is central to increasing reach whilst providing equivalency, and enhancing the student experience and rapport with and between students, staff, and industry partners. This presentation documents the adaptation of a suite of face-to-face formative, discovery-type learning activities that introduced new students across multiple degrees at University College to their prospective industries. The inclusion of related units into Open Universities Australia (OUA) necessitated an integrated online solution, comprising Shorthand, Padlet and YouTube Live. The revamped activities included virtual and non-virtual site visits, and a live-recorded online industry Q&A panel session accompanied by an asynchronous online Q&A development workshop in the prior weeks. These cross-disciplinary learning activities provided a rich experience and supported students to achieve Intended Learning Outcomes (ILOs) across multiple units. The application of these digital tools demonstrated how existing technological capabilities can be embraced to enhance the overall student experience in a mixed-mode and a fully online setting. The solutions provided an equivalent experience across all cohorts and facilitated rapport building and a sense of belonging in students, evidenced by positive student feedback and academic achievement.