This unit has been discontinued.

Introduction

Summary %globals_context%

Availability

Note

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Units are offered in attending mode unless otherwise indicated (that is attendance is required at the campus identified). A unit identified as offered by distance, that is there is no requirement for attendance, is identified with a nominal enrolment campus. A unit offered to both attending students and by distance from the same campus is identified as having both modes of study.

Special approval is required for enrolment into TNE Program units.

TNE Program units special approval requirements.

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

About Census Dates

Learning Outcomes

1. Identify, describe and communicate the fundamental principles and processes of quality and quality management
2. Identify, evaluate and apply quality improvement tools and techniques
3. Analyse causes of quality management issues and recommend quality improvement solutions

Fees

Teaching

Textbooks

The University reserves the right to amend or remove courses and unit availabilities, as appropriate.