Courses & Units
Professional Communication ZAA135
Unit delivery is subject to sufficient enrolment numbers.
Introduction
This unit introduces you to effective professional communication techniques and practices applicable to the workplace and study. You will learn about the foundations of communication, the various communication styles, professional etiquette, and different types of communication behaviours. A central focus of this unit is for you to understand your own style, and gain an awareness of how you communicate and how others might feel based on how you behave and interact. In addition, you will explore a range of barriers and enablers to effective communication, and develop strategies such as active listening, conflict resolution, and giving and receiving feedback. You will practice, and be assessed on, effective communication in groups and in a simulated environment. This will include participation in role plays, interviewing others, presenting ideas, and completing various group and individual activities. In conjunction with the discipline theory, this unit introduces learning through practice by exposing you to authentic learning experiences. These experiences are placed at the centre of learning and assessment, so you have the opportunity to develop the skills, knowledge and behaviours necessary to respond to industry, community and/or global needs. You will be introduced to: - a range of methods, tools, techniques and approaches to practice - principles and perspectives such as values, ethics, empathy and leadership in real world scenarios - reflection and deliberative thinking as a means of developing knowledge, skills, attitudes and aspirations - ways of understanding problems and developing solutions through active inquiry
Summary
| Unit name | Professional Communication |
|---|---|
| Unit code | ZAA135 |
| Credit points | 12.5 |
| College/School | College of Business & Economics University College |
| Discipline | Business and Management UC |
| Coordinator | Doctor Ana Lobo |
| Available as an elective? | Yes |
| Delivered By | University of Tasmania |
Availability
| Location | Study period | Attendance options | Available to | ||
|---|---|---|---|---|---|
| Hobart | Semester 1 | On-Campus | International | Domestic | |
| Launceston | Semester 1 | On-Campus | International | Domestic | |
| Cradle Coast | Semester 1 | On-Campus | International | Domestic | |
| Online | Semester 1 | Off-Campus | International | Domestic | |
Key
- On-campus
- Off-Campus
- International students
- Domestic students
Note
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Units are offered in attending mode unless otherwise indicated (that is attendance is required at the campus identified). A unit identified as offered by distance, that is there is no requirement for attendance, is identified with a nominal enrolment campus. A unit offered to both attending students and by distance from the same campus is identified as having both modes of study.
Key Dates
| Study Period | Start date | Census date | WW date | End date |
|---|---|---|---|---|
| Semester 1 | 26/2/2024 | 22/3/2024 | 15/4/2024 | 2/6/2024 |
* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (refer to How do I withdraw from a unit? for more information).
Unit census dates currently displaying for 2024 are indicative and subject to change. Finalised census dates for 2024 will be available from the 1st October 2023. Note census date cutoff is 11.59pm AEST (AEDT during October to March).
Learning Outcomes
- Identify and describe the foundations of, and barriers and enablers to effective communication
- Examine and develop the skills, techniques, and practices used in professional communication
- Analyse and evaluate the relevance and effectiveness of communication tools and strategies
- Analyse and apply communication skills, styles, techniques and methods
Fee Information
The 2024 Commonwealth Supported Place (CSP) rates are still being finalised by the Government and we will update the domestic fee information as soon as we have more details.
Requisites
Mutual Exclusions
You cannot enrol in this unit as well as the following:
ZAA105 Professional CommunicationTeaching
| Teaching Pattern | On-campus students: Weekly 2 hour tutorials. Off-campus students: Weekly 2 hour online tutorials. |
|---|---|
| Assessment | AT1: University Service Task: Reflection and Critique (20%)|AT2: Critiques and Personal Reflection (30%)|AT3: Experiential Learning Report (50%) |
| Timetable | View the lecture timetable | View the full unit timetable |
Textbooks
| Required |
Required readings will be listed in the unit outline prior to the start of classes. |
Links | Booktopia textbook finder |
|---|
The University reserves the right to amend or remove courses and unit availabilities, as appropriate.