Courses & Units

Quality Systems and Practice in Health and Community Services ZAC106

Introduction

This unit will introduce you to the quality, safety and regulatory systems that govern service delivery, reporting and accreditation. Principles, policies, standards and guidelines will be considered in the context of the individual, the consumer and the organisation. A cycle of continuous quality improvement involving planning, implementation, evaluation and adaptation will be emphasised, including the central role of consumers in these processes. You will also explore the importance of organisational vision and values and individual role responsibility and accountability in the achievement of quality and safety outcomes.

This unit also introduces learning through practice by exposing you to authentic learning experiences. These experiences are placed at the centre of learning and assessment, so you have the opportunity to develop the skills, knowledge and behaviours necessary to respond to industry, community and/or global needs.

You will be introduced to:
- a range of methods, tools, techniques and approaches to practice
- principles and perspectives such as values, ethics, empathy and leadership in real world scenarios
- reflection and deliberative thinking as a means of developing knowledge, skills, attitudes and aspirations

Summary

Unit name Quality Systems and Practice in Health and Community Services
Unit code ZAC106
Credit points 12.5
College/School College of Business & Economics
University College
Discipline Health and Community Support
Coordinator Doctor Anne Heath
Available as an elective? Yes
Delivered By University of Tasmania

Availability

Location Study period Attendance options Available to
Hobart Semester 2 On-Campus Domestic
Launceston Semester 2 On-Campus Off-Campus Domestic Domestic
Cradle Coast Semester 2 On-Campus Domestic

Key

On-campus
Off-Campus
International students
Domestic students

Key Dates

Study Period Start date Census date WW date End date
Semester 2 11/7/2022 9/8/2022 29/8/2022 16/10/2022

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (refer to How do I withdraw from a unit? for more information).

Unit census dates currently displaying for 2022 are indicative and subject to change. Finalised census dates for 2022 will be available from the 1st October 2021. Note census date cutoff is 11.59pm AEST (AEDT during October to March).

About Census Dates

Learning Outcomes

  • Evaluate quality improvement principles and processes and explain how quality, safety, standards and outcomes are measured and reported in practice
  • Reflect upon and describe the role of the helping professional, consumer and organisation in continuous quality improvement
  • Communicate quality improvement solutions for practice-based issues and risks

Fee Information

Field of Education Commencing Student Contribution 1,3 Grandfathered Student Contribution 1,3 Approved Pathway Course Student Contribution 2,3 Domestic Full Fee 4
061309 $1,002.00 $1,002.00 not applicable $2,402.00

1 Please refer to more information on student contribution amounts.
2 Please refer to more information on eligibility and Approved Pathway courses.
3 Please refer to more information on eligibility for HECS-HELP.
4 Please refer to more information on eligibility for FEE-HELP.

If you have any questions in relation to the fees, please contact UConnect or more information is available on StudyAssist.

Please note: international students should refer to What is an indicative Fee? to get an indicative course cost.

Teaching

Teaching Pattern

2 x 1.5 hour online tutorials and 1 x 4 hour workshop per semester (on campus or online).
 

AssessmentAT2: Review of Standards and Accreditation (40%)|AT1: Quality and Safety Analysis (25%)|AT3: Quality Improvement Case Study (35%)
TimetableView the lecture timetable | View the full unit timetable

Textbooks

Required

Required readings will be listed in the unit outline prior to the start of classes.

LinksBooktopia textbook finder

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