International English Language Testing System (IELTS)

An IELTS eTRF is an official digital version of the IELTS Test Report Form.

eTRFs are now available for customers who sit the IELTS on computer test at eligible test centres in Australia. The eTRF will be available in your booking profile as a downloadable PDF file.

How do you download your eTRF?

• Log in to your IELTS profile here
• Go to "My Tests"
• Access your official results
• Download your eTRF or click the "Notify Institution" button to send your results to your chosen organisations

* Please note that the website works best with Google Chrome on a laptop or a computer.
** It's important to note that we no longer automatically mail out Test Report Forms. If you prefer a hard copy, please fill out the online form. Please ensure that you select "UTAS English Language Centre - Hobart" as your IELTS Test Centre.

Learn more about eTRFs here

Results are usually recognised for up to two years, but you will need to confirm the validity with the organisation where you are applying.

We offer IELTS on computer test and One Skill Retake at the University of Tasmania.

You're eligible for IELTS One Skill Retake when you have completed a full IELTS on computer test at our test centre, and you've received your IELTS test score. You must take IELTS One Skill Retake within 60 days of your original test date.

How to book IELTS One Skill Retake?

• Log in to your IELTS profile here
• View your past test results
• Click the “retake” button on the skill you wish to retake.

When will I receive my IELTS One Skill Retake results?

You will receive your results within 3-5 days.

Please read the IELTS One Skill Retake Terms and Conditions and the Cancellation policy.

If you need assistance, please contact our team. We are happy to help.

• Input into Google maps: “UTAS school of humanities”
• Voucher parking is available at the front of the building – Look for the large HUMANITIES sign on the front of the red brick building.
• Once parked or dropped off, if you face the red brick building, walk to the left, then turn left into the lane and walk for approximately 1-2 minutes
• You will see the IELTS sign outside the entrance on the right-hand side – opposite Lazenby’s café

You have a choice of two versions of IELTS - an academic version and a non-academic version. These are known as IELTS Academic and IELTS General Training. It is your responsibility to ensure you have selected the correct test. If you are unsure, you should check with the organisation who has asked you to take the test to determine what their requirements are.

If you require the test for immigration purposes, you will need to confirm which version of the test you need to take with the Department of Home Affairs.

The differences between Academic and General Training.

Computer-delivered tests:

If you have taken the IELTS on computer, most results are available within one day after your test. You can check your results online by logging into your IDP account.

How to download your eTRF:

• Log in to your IELTS profile here
• Go to "My Tests"
• Access your official results
• Download your eTRF or click the "Notify Institution" button to send your results to your chosen organisations


* Please note that the website works best with Google Chrome on a laptop or a computer.
**Please note that we no longer automatically mail out Test Report Forms. If you prefer a hard copy, please fill out the online form. Please ensure that you select "UTAS English Language Centre - Hobart" as your IELTS Test Centre.

Learn more about IELTS results

No. We are unable to share results via email or phone.

The Writing, Reading and Listening components of the test take approximately 3 hours. The speaking will be held in the afternoon on the same day, unless advised otherwise. If you need an early speaking interview time, please contact the test centre prior to the test date.  It may not be possible to adjust any speaking interview times on test day.

In order to ensure that the language ability of all test takers is assessed fairly and objectively, IELTS provides a comprehensive service for test takers who have special requirements, including specific learning difficulties, hearing difficulties and visual difficulties, medical conditions or infant feeding.

If you require a modified version of IELTS, you must give the test centre three months' notice. If your circumstances require special arrangements to be made, e.g. extra time, you must give the test centre six weeks' notice.

Please contact us for further details on the special needs application process. Medical evidence must be supplied and we will process the application, make an assessment and advise you of what can be offered on test day.

If you require medication on test day, you are permitted to bring the following:

Medication in original packaging and removed from box (if applicable)

Please present this to test day staff when you arrive at the test centre, so it can be checked.  Once in the test room, you will be asked to leave the medication with staff for the duration of the test.

Please let us know at least four weeks in advance if you intend to use the following:

• Hearing aid.
• Inhaler; or
• Any other medical devices

You may be asked to provide medical evidence for approval to bring any of these into the exam.

If you have a disability that requires administrative arrangements (e.g. extra time) you should apply at least 6 weeks prior to the test.

View the links below for available special arrangements and required medical evidence.

Learning difficulties | IELTS Australia

Hearing or speaking difficulties | IELTS Australia

Please let us know at least four weeks in advance if you intend to use your usual hearing aid on your test day.

Visual difficulties | IELTS Australia

Please contact us for further details on the special arrangements application process.

On the day of the test, you must bring your current passport that you used to register for your test (only original and current passports are accepted). Your passport must have an expiry date of at least 7 days after the test date to be considered valid. Photocopies or certified copies will not be accepted.

What can you bring into the IELTS test room?

• Your ID document, No passport = No exam
• Clear bottle of water – remove all labels and bottle must be see-through.

Nothing else is permitted in the exam room.

You are NOT allowed to take any of the following items into the test room: mobile phones or other electronic devices, watches, or any other personal belongings.

Please let us know at least four weeks in advance if you intend to use your usual hearing aid on your test day.

What you should not bring on IELTS test day

• You must switch off your mobile phones and place them with your other personal belongings (all electronic devices, keys, wallet, food, bags, watch/smartwatch/fit-bit...) in the area designated by the supervisor.
• You are strongly advised not to bring any valuable items with you to the test centre.
• Children or family members of test takers are not allowed to enter the IELTS test venue. If someone needs to wait for you, please ask them to wait outside the venue.

We know plans can change.  IELTS lets you switch your test date, format or module once free of charge.  Cancel at least 14 days before your test for a full refund, or between 7 and 14 days for a 50% refund.

Please read the IELTS Cancellation, Transfer & Refund policy

Please read the IELTS One Skill Retake Terms and Conditions and the Cancellation policy

Find out if you are eligible for a refund. You will be contacted by email to advise the outcome within 7 days.

We know plans can change.  IELTS lets you switch your test date, format or module once free of charge.  Cancel at least 14 days before your test for a full refund, or between 7 and 14 days for a 50% refund.

Please read the IELTS Cancellation, Transfer & Refund policy.

Please read the IELTS One Skill Retake Terms and Conditions and the Cancellation policy

Find out if you are eligible to transfer the date of your IELTS test. You will be contacted by email to advise the outcome.

Yes, if you need to change your test type/module (Academic or General Training), you must contact us. You should do this as soon as possible, but no later than 48 hours before your test (otherwise, you may need to select a new test date).

IELTS is committed to fairness in all aspects of the IELTS test. If for any reason you are not satisfied with your result, you are entitled to apply for a re-mark. A re-mark is called an Enquiry on Result or EOR. You may select any or all of the modules to be marked again.

Your application must be received within six weeks of the test date.

Please login your IELTS profile. Click on "Past tests" to view the previous IELTS tests you have taken. If your test is within the timeframe eligible for a re-mark, you can simply click the "Re-mark" option and follow the next steps to apply for an Enquiry on Results.

Should any of your scores change a full refund will be issued.

If you wish to make a complaint, please download the Complaint Form for Candidates (PDF 111KB). Candidates should use this form to describe the nature of their complaint. If you are making a complaint about an incident on test day, this form must be submitted to the IELTS Administrator on the same day. No complaint will be processed after your results have been released by your test centre.

If you’re sick on the day of your test, please get in touch with us. If you contact us on the day of your test, you can change your test date at no additional charge. If you’re too ill to contact us on the day of your test, you can still request a transfer of your test date for up to 14 days after your scheduled test.

However, in that case, you must see a doctor and obtain an approved medical certificate dated on or before the test date. Submit this to the test centre within 14 days of your test. If approved, you may still be eligible for a free transfer of your test to a new date.

The IELTS test fee is $490 which is payable by credit card when you make your online application.

If you do not attend your scheduled IELTS test (or part of your IELTS test) and don’t inform the test centre, that is considered non-attendance. If you do not attend your test and fail to notify us by test day, you’re not eligible for a refund. However, if you have valid evidence of serious illness or an emergency, submit it within 14 days to request a transfer.