Managing People

Transform your management skills and become the leader you want to be. Register now and start anytime.

10 hours

About this course

Enhance your understanding of crucial people management skills and learn how to create a positive, empathetic, and ethical work environment that fosters personal and professional growth. Our course covers the differences between managing and leading and teaches you the attributes and skills of good managers, helping you identify your own strengths. Discover the art of positive, ethical people management and gain strategies for open communication and conflict resolution. Whether you're in the workplace, community, or home, our course is perfect for anyone looking to make a positive impact on the lives of those around them.

On completion of this course, you will receive a digital Certificate of Completion as well as a credential point to support your further study. This course is one of several courses that comprise the Professional and Industry Skills suite.

Who should do this course?

This course is ideal for anyone who wants to enhance their people management skills and become an effective, compassionate leader in the workplace, community, or home. Whether you're a new manager, an experienced leader, or simply looking to improve your skills, this course is designed for you.

Course Structure

This self-directed course provides 10 hours of online learning. You will have up to six months to access the materials and complete the course once you register, ensuring this course is adaptable to your work and lifestyle requirements.

What you will learn

As part of the course, you will be able to:

  • Understand the differences between managing and leading
  • Identify the attributes and skills of good managers
  • Identify your own strengths as a good manager
  • Describe the art of positive, empathetic and ethical managing
  • Develop strategies to open communication channels
  • Apply strategies to manage conflict

Identify and model the leadership and management skills you admire

Apply strategies to lead in your worksplace

Informed by community and industry practitioners

Receive a Certificate of Completion and a credit point towards further study

Behind this course

This short course has been developed by experienced educators, industry leaders and skilled professionals, ensuring you receive an up-to-date and well-rounded short course. Utilising community and industry consultation, you’ll complete this course with the information and understanding demanded by modern industry, well-equipped for whatever you do next. Built with flexible learning options, this short course has been designed to fit into your schedule, with the learning to be flexible, engaging and practice based.

Studying this short course can provide you with credit points for the elective unit "Industry Skills in Practice". For more information, please contact the unit coordinator.