Introduction to Quality Health Services unit (CNA423)

Online

Introduction

Students completing this unit will have acquired knowledge of existing health service models, the internal and external factors that influence the delivery of quality services, and the best-practice models for quality service design.

Summary

Unit name	Introduction to Quality Health Services
Unit code	CNA423
Credit points	12.5
College/School	Health School of Nursing
Discipline	Nursing
Coordinator	Mr Carl Fiedler
Delivered By	University of Tasmania
Level	Honours

Availability

Location	Study period	Attendance options		Available to
Online	Semester 1

Note

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Units are offered in attending mode unless otherwise indicated (that is attendance is required at the campus identified). A unit identified as offered by distance, that is there is no requirement for attendance, is identified with a nominal enrolment campus. A unit offered to both attending students and by distance from the same campus is identified as having both modes of study.

Key Dates

Study Period	Start date	Census date	WW date	End date
Semester 1	22/2/2026	16/3/2026	19/4/2026	13/6/2026

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (refer to How do I withdraw from a unit? for more information).

Unit census dates currently displaying for 2026 are indicative and subject to change. Finalised census dates for 2026 will be available from the 1st October 2025. Note census date cutoff is 11.59pm AEST (AEDT during October to March).

About Census Dates

Learning Outcomes

• Identify and discuss a range of pressures necessitating health service quality improvement, including political, economic, social and technological factors.
• Identify and critically assess relevant evidence to communicate improvement opportunities to health services practitioners and other audiences.
• Integrate and apply theoretical frameworks to support comprehensive assessments of factors likely to support or hinder service quality improvement in a wide range of health services settings.

Fee Information

Field of Education	Commencing Student Contribution 1,3	Grandfathered Student Contribution 1,3	Approved Pathway Course Student Contribution 2,3	Domestic Full Fee 4
061399	$1,192.00	$1,192.00	not applicable	$2,919.00

• Available as a Commonwealth Supported Place
• HECS-HELP is available on this unit, depending on your eligibility³
• FEE-HELP is available on this unit, depending on your eligibility⁴

¹ Please refer to more information on student contribution amounts.
² Please refer to more information on eligibility and Approved Pathway courses.
³ Please refer to more information on eligibility for HECS-HELP.
⁴ Please refer to more information on eligibility for FEE-HELP.

If you have any questions in relation to the fees, please contact UniConnect or more information is available on StudyAssist.

Please note: international students should refer to What is an indicative Fee? to get an indicative course cost.

Teaching

Teaching Pattern	Individual Study – This unit is offered fully online via MyLO (My Learning Online). You are expected to devote around 10 hours per week to the study materials, assessment tasks and self-directed learning.
Assessment	Online Discussion (30%)|Presentation on Quality Safety in Healthcare (30%)|Simulated Incident Response (40%)
Timetable	View the lecture timetable | View the full unit timetable

Textbooks

Required	Required Readings will be provided by your Unit Coordinator via the Reading List link in MyLO, or the unit Reading List on the University Library website.
Recommended	Recommended Readings will be provided by your Unit Coordinator via the Reading List link in MyLO, or the unit Reading List on the University Library website.

The University reserves the right to amend or remove courses and unit availabilities, as appropriate.