Principles and Models for Engagement with Consumers in Healthcare unit (BAA546)

Introduction

In this unit, we investigate healthcare principles and models for engagement between healthcare users, their carers and family, and professionals. The importance of consumer engagement and its association with effective, sustainable organisational governance systems is studied. This involves examining theories, systems, processes and actions for partnering with consumers and delivering comprehensive care. To operationalise these requirements, this unit investigates the application of the National Safety and Quality Health Service (NSQHS) Partnering with Consumers and Comprehensive Care Standards. Their dependency and integration with other standards in the NSQHS are also reviewed.

Summary

Unit name	Principles and Models for Engagement with Consumers in Healthcare
Unit code	BAA546
Credit points	12.5
College/School	Tasmanian School of Business and Economics
Discipline	Australian Institute of Health Service Management
Coordinator	Ms Michelle Egan
Delivered By	University of Tasmania
Level	Postgraduate

Learning Outcomes

• Explain and apply differing concepts and models of health for individuals, families and communities
• Use a range of communication strategies to engage with consumers in healthcare
• Apply engagement models to design and implement innovative communication strategies with consumers in healthcare

Fee Information

Field of Education	Commencing Student Contribution 1,3	Grandfathered Student Contribution 1,3	Approved Pathway Course Student Contribution 2,3	Domestic Full Fee 4
			not applicable

¹ Please refer to more information on student contribution amounts.
² Please refer to more information on eligibility and Approved Pathway courses.
³ Please refer to more information on eligibility for HECS-HELP.
⁴ Please refer to more information on eligibility for FEE-HELP.

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Please note: international students should refer to What is an indicative Fee? to get an indicative course cost.

Requisites

Concurrent Prerequisites

BAA543

Teaching

Teaching Pattern	Note: Spring Term learning is designed as an intense period of study delivered over 7 weeks.
Assessment	ePoster (20%)|Case Study (40%)|Critical Reflection (40%)
Timetable	View the lecture timetable | View the full unit timetable

Textbooks

Required	Required readings will be listed in the unit outline prior to the start of classes.

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