About this short course
This course unpacks each of the five stages of the design thinking process; empathise, define, ideate, prototype and test. Gain practical experience with key methodologies, tools and templates to find new opportunities and develop innovative solutions that can be leveraged across a broad range of contexts, industries, and organisations.
How to get credit for this course:
On successful completion of this course, you will receive a digital Certificate of Completion as well as a credential point to support your further study. This course is one of several courses in our Professional Skills suite. View our full list of courses available within this suite and learn how to accrue your credential points.
Who should do this course?
The course is designed for people interested in creating customer-centric products, services and solutions. Instead of focusing on obstacles, design thinking enables you to prioritise outcomes and develop innovative solutions that create high impact improvements.
This self-directed course provides 10 hours of quality learning. You will have up to six months to access the materials and complete the course once you register.
On completion you will be able to: