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IT Service Desk

The University of Tasmania's IT Service Desk provides support to all staff and students on campus and online

For personal computers (not issued / owned by the University), please ensure that your operating system is up to date.

Unfortunately, we are unable to provide support for:

  • Apple computers running 10.13 High Sierra or older
  • Windows machines running older than 8.1. We recommend you run a current version of Windows 10.

Online: Self-Service Portal

Phone: +61 3 6226 2600

Face to face assistance (weekdays only): Morris Miller Library (Sandy Bay Campus) & Campus Library (Newnham Campus by arrangement)

Opening Hours

Weekdays: 8am to 6pm (6am to 4pm Beijing Time)

Weekends and public holidays: 10am to 1pm (8am to 11am Beijing Time)

Face to face assistance hours are currently 10am to 1pm (Except public holidays)

More information about Service Desk contact channels and opening hours