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The Service Desk are continuing to support staff and students as normal by phone and the self-service portal. Face to face assistance at the Morris Miller Lbirary has been suspended temporarily.


General information for staff working from home is now available at https://www.utas.edu.au/service-desk/covid-19-information

IT Service Desk

The University of Tasmania's IT Service Desk provides support to all staff and students on campus and online

Online: Self-Service Portal

Phone: +61 3 6226 2600

Face to face assistance (weekdays only): Morris Miller Library (Sandy Bay Campus) & Campus Library (Newnham Campus)


Opening Hours

Weekdays: 8am to 6pm (6am to 4pm Beijing Time)

Weekends and public holidays: 10am to 1pm (8am to 11am Beijing Time)

Face to face assistance hours are 10am to 4pm (during semester) and 11am to 1pm (during breaks and public holidays)

More information about Service Desk contact channels and opening hours

Submit a Request or Enquiry with the IT Services team

www.utas.edu.au/outage for more information about service outages.