About this short course
Effective communication skills are critical to develop in a rapidly changing environment where we are expected to apply a range of strategies to effectively communicate, using various techniques. Written, verbal, and non-verbal communication skills, and the ability to actively listen, are highly valued by employers.
On completion of this course, you will be able to refine your skills for speaking and writing clearly and confidently, develop various techniques for communicating, and develop active listen skills.
How to get credit for this course:
On successful completion of this course, you will receive a digital Certificate of Completion as well as a credential point to support your further study. This course is one of several courses in our Professional Skills suite. View our full list of courses available within this suite and learn how to accrue your credential points.
Who should do this course?
The course is designed for people who want to refine their communication skills and learn a range of strategies and techniques to apply in the modern workplace and life more generally.
This self-directed course provides 10 hours of quality learning. You will have up to six months to access the materials and complete the course once you register.
On completion you will be able to: