Surveys

The Library, and the University, use surveys to gather feedback on the services we provide. These surveys are your chance to formally tell us what you think of our resources, our services, how we communicate with you and what you think we could do better.

Results of other University surveys, including SETL and external student surveys, are analysed and reported by the Student Evaluation, Review and Reporting Unit (SERRU).

Library Client Survey

This survey tells us what is important to Library clients and how well they think the Library is performing. It helps us identify areas where we need to improve our performance. We can also compare our results against those of previous years and against other university libraries that use the same survey.

2016 Library Client Survey

Previous client surveys