Collection and delivery
Copies are delivered electronically via Document Delivery Account, under ‘My Requests’, an email will be sent to you notifying you when a document has arrived. It is important to save/download your PDF files within 30 days, under Copyright law we are required to permanently remove documents from our server after this period. Occasionally documents are sent to you as email attachments.
If there is no PDF link on your request, or attachment via email, the print document has been sent to your School/Department via the UTAS internal mail.
Loans are held for collection at the library service point you specified on your registration as your ‘pick up’ location. Loans for Flexible Library Service clients are posted to their designated address. A supplying library may stipulate a loan to be for use in the library only. In order to maintain good relations with the interlending community, we must observe these restrictions.
Talk to the Document Delivery staff if you need to make special arrangements for collection or delivery of items.
Loaned materials are subject to replacement costs for loss or damage, charges will vary between supplying libraries. Under the InterLibrary code replacement copies are not accepted.
Return and renewal
Return your loan items to the most convenient UTAS library service point on or before the due date. We request where possible that loans are placed into the "Reserve Returns bookdrop".
Please do not return loan items via the University mail system or Australia Post, unless you are a registered Flexible Library Services client.
For Renewals, please place the renewal via your Document Delivery account under 'My Requests' before the due date. Extensions are at the discretion of the supplying library, and so are not automatically granted.