Master of Health Service Management (C7U)

This unit will critically assess the knowledge, structures and systems required to effectively govern, organise and manage residential aged care organisations. The aged care sector will be reviewed within the Australian healthcare context, its specific historical trajectory of development and…

This unit will critically examine the processes and activities to identify, monitor and improve key elements of aged care organisational functioning, within complex health networks. A review and critique of governance arrangements, including accountability and transparency requirements for staff, managers…

The unit provides students with an opportunity to develop the skills and capacity to apply integrated care in healthcare contexts. Students will draw on theories, models and tools from the literature of integrated care and assess their application in the…

The unit enables students to examine the foundation of integrated care in health and across Australian communities. There is a specific focus on investigating inter-professional collaboration and practice for the delivery of whole of person care. Students will examine and…

With the explosion of technology and data in health, the field of health informatics is growing. This unit will evaluate the field of health informatics as a discipline within the health system, and appraise key principles and theories. The foundational…

This unit explores the evolution of the electronic health record (EHR). It examines the definition and context of the EHR, records management, the benefits and barriers of EHRs, the national health information agenda, the EHR as a socio-technical tool, ethical…

Explores the changes occurring in the structure and delivery of health services as a result of the digital transformation that has occurred across the industry. The unit considers the impact of such technology on consumers, communities, health professionals and health…

This unit explores issues relating to diffusion of innovation, technology acceptance, and changemanagement. Relevant theories relating to these areas are critically analysed. Strategies for successfulimplementation of technology are explored, including the identification of barriers to implementation. Thediffusion of technology from…

Explores the changes occurring in the structure and delivery of health services as a result of the digital transformation that has occurred across the industry. The unit considers the impact of such technology on consumers, communities, health professionals and health…

In this unit you will examine the development, implementation, and maintenance of health care systems and explore systems theory as it applies to health information systems. You will analyse the life cycle of a health information system, including strategic and…

This unit examines the foundational health information management categorical frameworks, terms and design processes. In technical language, the unit investigates the theory and practice related to clinical classification, terminologies, and ontology development. Issues to be investigated include: a critical assessment…

The theory, processes and activities to identify, monitor and improve strategic information management systems will be investigated. The challenges associated with the implementation and ongoing management of eHealth, effective information management, digital innovation strategies and stakeholder engagement to co-design digital…

Explores the changes occurring in the structure and delivery of health services as a result of the digital transformation that has occurred across the industry. The unit considers the impact of such technology on consumers, communities, health professionals and health…

The unit provides students with an opportunity to develop the skills and capacity to apply integrated care in healthcare contexts. Students will draw on theories, models and tools from the literature of integrated care and assess their application in the…

The unit enables students to examine the foundation of integrated care in health and across Australian communities. There is a specific focus on investigating inter-professional collaboration and practice for the delivery of whole of person care. Students will examine and…

This unit investigates theories and strategies for managing and improving complex adaptive healthcare organisations. Models of healthcare organisations will be introduced to analyse their structure, functions, processes and limitations. Complex adaptive systems thinking will be applied to healthcare organisations to…

The unit examines internal and external factors that shape micro, mecro, maso and system behaviours in healthcare. Students will scrutinise how the operation of healthcare organisations is determined by stakeholder expectations. Critical organisational issues will be investigated including attitudes, satisfaction,…

This unit will enable students to appraise the theory, practice and process for achieving safety and quality in healthcare organisations. The unit focuses on identifying quality management processes, practices and tools for the review and improvement of healthcare delivery. Additionally,…

Strategic management today is a complex process requiring advanced skills. International expansion, network advantage, and resource optimisation pervade every aspect of this critical management skill. Successful managers need up-to-date guidance in the creation and implementation of effective strategy. This unit…

Evaluation is a core function of public health and health system leadership. It provides evidence to improve the design, delivery, reach and impact of health interventions in the many different contexts of the health system. This unit develops student competencies…

The unit examines internal and external factors that shape micro, mecro, maso and system behaviours in healthcare. Students will scrutinise how the operation of healthcare organisations is determined by stakeholder expectations. Critical organisational issues will be investigated including attitudes, satisfaction,…

This unit investigates theories and strategies for managing and improving complex adaptive healthcare organisations. Models of healthcare organisations will be introduced to analyse their structure, functions, processes and limitations. Complex adaptive systems thinking will be applied to healthcare organisations to…

Strategic management today is a complex process requiring advanced skills. International expansion, network advantage, and resource optimisation pervade every aspect of this critical management skill. Successful managers need up-to-date guidance in the creation and implementation of effective strategy. This unit…

A crisis has a material impact on an organisation’s ability to deliver services to the community, reputation, shareholder value and potentially, the viability of the organisation. This requires input from the highest levels to strategically respond to and manage the…

Organisational resilience refers to an organisation’s ability to adapt, evolve, respond, and recover from short term shocks (be they natural hazards or significant changes in market dynamics) and to shape itself to respond to long term challenges. This requires practitioners…

A crisis has a material impact on an organisation’s ability to deliver services to the community, reputation, shareholder value and potentially, the viability of the organisation. This requires input from the highest levels to strategically respond to and manage the…

Protective Security relates to security governance (including supporting a positive security culture), information security (including cyber security), personnel security (including employees and contractors) and physical security (providing a safe and secure physical environment for an organisation’s people, information and assets).…

Business Continuity Management is the holistic management process that identifies potential threats to an organisation and the likely impacts to business operations that may be caused if those threats materialise. This fully online unit provides you with a thorough understanding…

Theories of regulation, governance and national standards for accreditation are reviewed to provide a foundation for organisational management requirements and clinical systems for effective, sustainable high-quality healthcare. Healthcare organisations need for effective understanding of and approaches to risk management, interprofessional…

The implementation science and organisational reliability fields of knowledge are drawn upon to illuminate safety and quality centrality to clinical governance. This knowledge is used to investigate how to achieve effective performance and monitoring systems that support and promote clinical…

The organisational resilience and communication fields of knowledge provide frameworks to review clinical governance arrangements. Additionally, quality improvement theory, techniques and approaches are addressed to equip professionals with the practical skills to enhance safe, high-quality care. This knowledge is used…

In this unit, we investigate healthcare principles and models for engagement between healthcare users, their carers and family, and professionals. The importance of consumer engagement and its association with effective, sustainable organisational governance systems is studied. This involves examining theories,…

This unit provides you with a broad appreciation of the nature and importance of logistics activities and an understanding of the key concepts and tools used by logistics managers. It enables you to examine the key components of an integrated…

Supply Chain Management has been identified by the business community as a key discipline which can generate significant cost savings, improve customer value and be used effectively to gain a sustainable competitive advantage. To a casual observer, supply chain management…

The unit develops critical knowledge and understanding of procurement from the logistics and supply chain management perspectives. It covers the procurement process, procurement management strategies, procurement marketing and segmentation, international sourcing, supplier relationship management, price/cost analysis, negotiations and contract management,…

Warehouses/distribution centres play a pivotal role in today’s logistics and supply chain systems, especially when we consider the manufacturing in a global environment and increasing online shopping. When operating a warehouse/distribution centre, how to improve the operational efficiency while minimising…