Master of Health Service Management (C7U)

Overview  2023

Entry Requirements

See entry requirements

Duration

Minimum 1.5 Years, up to a maximum of 4 Years

Duration

Duration refers to the minimum and maximum amounts of time in which this course can be completed. It will be affected by whether you choose to study full or part time, noting that some programs are only available part time.

Location

Online
Semester 1

This course may not be available to international students. Please see the list of distance courses (i.e. online and taken outside Australia) that are offered to international students

The Master of Health Service Management is designed to provide aspiring management professionals with training focussed on issues of contemporary management practice.

The course aims to develop graduates who can demonstrate leadership and perform independently in the healthcare system. It provides the knowledge and skills for students to make evidence informed decisions in health leadership, management and research to meet industry needs. The units within the course have been developed in collaboration with industry to reflect industry practices and to develop graduates to meet workforce demands. Indeed, some of Australia's leading senior health service executives teach into the units. You are therefore exposed to a level of unparalleled experience and real-world case-studies.

Key contacts

Current student enrolment questions and advice UConnect
Course Coordinator Dr Nazlee Siddiqui
  • 1 Apply the relevant health service management codes of conduct in all professional settings and explain their significance to professional and ethical behaviour.
  • 2 Employ critical, investigative, and creative skills to make decisions and judgements in complex health service management situations, whilst demonstrating knowledge and skills to suit specialist and non-specialist audiences.
  • 3 Critically evaluate a range of decision making and leadership skills in problem solving, change and conflict management, accounting for and respecting cultural diversity and the needs of healthcare stakeholders.
  • 4 Evaluate foundational and contemporary health services management theory, organisational data and information to create high level reports and statistics appropriate for the institutional context.
  • Course structure

    Students will study 12 units in this course: 8 core units and 4 in a selected specialisation. All units are delivered primarily off-campus, with non-mandatory intensive seminars in Sydney, online and Tasmania (by discretion). 

    This unit provides students an opportunity to examine the link between ethics, legislation and governance. The unit will investigate the need for ethics to inform legislation, the translation of that legislation into policy, and how policy is enacted through governance.…

    Credit Points: 12.5

    This unit is currently unavailable.

    This unit examines the theories and frequently used techniques of economics, financial and managerial accounting in healthcare organisations. Public and private funding issues will be examined, across the acute, primary and aged care sectors. Students will apply this knowledge to…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The purpose of this unit is two-fold. First, to examine the structural arrangements of the organisation of healthcare in Australia. Students will develop an understanding of federal-state relations, and the organisation of acute, primary and aged care services. The challenges…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit investigates management concepts and theories to improve the integration and functionality of healthcare organisations. Strategies to improve the management of an organisation for enhanced care quality and equitable services will be discussed. A range of management issues are…

    Credit Points: 12.5

    This unit is currently unavailable.

    This unit allows students to develop the methodological framework and tools by which to undertake a translational research project addressing a contemporary healthcare management issue. Students will conceptualise and prepare their project applying the values and principles of research integrity,…

    Credit Points: 12.5

    This unit is currently unavailable.

    This unit provides students an opportunity to plan a translational research project addressing a contemporary healthcare management issue. Students will examine research theories and frameworks to be able to articulate and justify a rigorous research design. Students will develop skills…

    Credit Points: 12.5

    This unit is currently unavailable.

    This unit provides students an opportunity to conduct and report upon a translational research project addressing a contemporary healthcare management issue. Students will be responsible for the effective management of their research team, involving industry and academic supervisors. Students are…

    Credit Points: 12.5

    This unit is currently unavailable.

    This unit offers an introduction to the practice of evidence informed decision making in health organisation management and research. Students will develop the skills to critically appraise scientific evidence to inform and improve decision-making. The relationship between managerial epidemiology and…

    Credit Points: 12.5

    This unit is currently unavailable.

    The specialisation is made up of four specialist units that are delivered as part of the ‘mastery’ elements of the MHSM course and constitutes 50 credit points of the 150-credit point course. 

    This unit will critically assess the knowledge, structures and systems required to effectively govern, organise and manage residential aged care organisations. The aged care sector will be reviewed within the Australian healthcare context, its specific historical trajectory of development and…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit will critically examine the processes and activities to identify, monitor and improve key elements of aged care organisational functioning, within complex health networks. A review and critique of governance arrangements, including accountability and transparency requirements for staff, managers…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    The unit provides students with an opportunity to develop the skills and capacity to apply integrated care in healthcare contexts. Students will draw on theories, models and tools from the literature of integrated care and assess their application in the…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The unit enables students to examine the foundation of implementing integrated care in health and across Australian communities. There is a specific focus on investigating inter-professional collaboration and practice for the delivery of whole of person care. Students will examine…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    This four unit (50CP) specialisation in Health Informatics contributes 50CP to the course. 

    With the explosion of technology and data in health, the field of health informatics is growing. This unit will evaluate the field of health informatics as a discipline within the health system, and appraise key principles and theories. The foundational…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2
    OnlineSpring school (extended)

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit explores the information security issues arising from technology use in the health care environment. Consideration is given to legal and ethical concepts and issues, with an emphasis on the confidentiality, integrity, and availability of health information. Students are…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2
    OnlineSpring school (extended)

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit explores the evolution of the electronic health record (EHR). It examines the definition and context of the EHR, records management, the benefits and barriers of EHRs, the national health information agenda, the EHR as a socio-technical tool, ethical…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2
    OnlineSpring school (extended)

    Key: On-campus    Off-Campus    International students    Domestic students

    Theories and approaches to health data management, information analysis and service improvements are reviewed to provide a foundation for enhanced organisational information management. Issues and key challenges addressed include ethics, legal and security requirements for managers and professionals, to enable…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    The specialisation is made up of four specialist units that are delivered as part of the ‘mastery’ elements of the MHSM course and constitutes 50 credit points of the 150-credit point course

    Explores the changes occurring in the structure and delivery of health services as a result of the digital transformation that has occurred across the industry. The unit considers the impact of such technology on consumers, communities, health professionals and health…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    In this unit you will examine the development, implementation, and maintenance of health care systems and explore systems theory as it applies to health information systems. You will analyse the life cycle of a health information system, including strategic and…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit examines the foundational health information management categorical frameworks, terms and design processes. In technical language, the unit investigates the theory and practice related to clinical classification, terminologies, and ontology development. Issues to be investigated include: a critical assessment…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    The theory, processes and activities to identify, monitor and improve strategic information management systems will be investigated. The challenges associated with the implementation and ongoing management of eHealth, effective information management, digital innovation strategies and stakeholder engagement to co-design digital…

    Credit Points: 12.5

    This unit is currently unavailable.

    The specialisation is made up of four specialist units that are delivered as part of the ‘mastery’ elements of the MHSM course and constitutes 50 credit points of the 150-credit point course. 

    Explores the changes occurring in the structure and delivery of health services as a result of the digital transformation that has occurred across the industry. The unit considers the impact of such technology on consumers, communities, health professionals and health…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    The unit provides students with an opportunity to develop the skills and capacity to apply integrated care in healthcare contexts. Students will draw on theories, models and tools from the literature of integrated care and assess their application in the…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The unit enables students to examine the foundation of implementing integrated care in health and across Australian communities. There is a specific focus on investigating inter-professional collaboration and practice for the delivery of whole of person care. Students will examine…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit investigates theories and strategies for managing and improving complex adaptive healthcare organisations. Models of healthcare organisations will be introduced to analyse their structure, functions, processes and limitations. Complex adaptive systems thinking will be applied to healthcare organisations to…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The specialisation is made up of four specialist units that are delivered as part of the ‘mastery’ elements of the MHSM course and constitutes 50 credit points of the 150-credit point course. 

    The unit examines internal and external factors that shape micro, mecro, maso and system behaviours in healthcare. Students will scrutinise how the operation of healthcare organisations is determined by stakeholder expectations. Critical organisational issues will be investigated including attitudes, satisfaction,…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit will enable students to appraise the theory, practice and process for achieving safety and quality in healthcare organisations. The unit focuses on identifying quality management processes, practices and tools for the review and improvement of healthcare delivery. Additionally,…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    Strategic management today is a complex process requiring advanced skills. International expansion, network advantage, and resource optimisation pervade every aspect of this critical management skill. Successful managers need up-to-date guidance in the creation and implementation of effective strategy. This unit…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    HobartSemester 1
    HobartSemester 2
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    Evaluation is a core function of public health and health system leadership. It provides evidence to improve the design, delivery, reach and impact of health interventions in the many different contexts of the health system. This unit developsstudent competencies in…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    HobartSemester 1
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    The specialisation is made up of four specialist units that are delivered as part of the ‘mastery’ elements of the MHSM course and constitutes 50 credit points of the 150-credit point course.   

    The unit examines internal and external factors that shape micro, mecro, maso and system behaviours in healthcare. Students will scrutinise how the operation of healthcare organisations is determined by stakeholder expectations. Critical organisational issues will be investigated including attitudes, satisfaction,…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit investigates theories and strategies for managing and improving complex adaptive healthcare organisations. Models of healthcare organisations will be introduced to analyse their structure, functions, processes and limitations. Complex adaptive systems thinking will be applied to healthcare organisations to…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    Strategic management today is a complex process requiring advanced skills. International expansion, network advantage, and resource optimisation pervade every aspect of this critical management skill. Successful managers need up-to-date guidance in the creation and implementation of effective strategy. This unit…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    HobartSemester 1
    HobartSemester 2
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    A crisis has a material impact on an organisation’s ability to deliver services to the community, reputation, shareholder value and potentially, the viability of the organisation. This requires input from the highest levels to strategically respond to and manage the…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1

    Key: On-campus    Off-Campus    International students    Domestic students

    The specialisation is made up of four specialist units that are delivered as part of the ‘mastery’ elements of the MHSM course and constitutes 50 credit points of the 150-credit point course. 

    Theories of regulation, governance and national standards for accreditation are reviewed to provide a foundation for organisational management requirements and clinical systems for effective, sustainable high-quality health care. Health care organisations need for effective understanding of and approaches to risk…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The implementation science and organisational reliability fields of knowledge are drawn upon to illuminate safety and quality centrality to clinical governance. This knowledge is used to investigate how to achieve effective performance and monitoring systems that support and promote clinical…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The organisational resilience and communication fields of knowledge provide frameworks to review clinical governance arrangements. Additionally, quality improvement theory, techniques and approaches are addressed to equip professionals with the practical skills to enhance safe, high-quality care. This knowledge is used…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    This unit investigates health care principles and models for engagement between patients, their carers and family, and professionals. The importance of consumer engagement and the association with effective, sustainable organisational governance systems is studied. This involves examining theories, systems, processes…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    OnlineSemester 1
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The specialisation is made up of four specialist units that are delivered as part of the ‘mastery’ elements of the MHSM course and constitutes 50 credit points of the 150-credit point course. 

    This unit provides you with a broad appreciation of the nature and importance of logistics activities and an understanding of the key concepts and tools used by logistics managers. It enables you to examine the key components of an integrated…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    LauncestonSemester 1
    OnlineSemester 1
    OnlineSpring school (November)

    Key: On-campus    Off-Campus    International students    Domestic students

    Supply Chain Management has been identified by the business community as a key discipline which can generate significant cost savings, improve customer value and be used effectively to gain a sustainable competitive advantage.To a casual observer, supply chain management would…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    LauncestonSemester 2
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    The unit develops critical knowledge and understanding of procurement from the logistics and supply chain management perspectives. It covers the procurement process, procurement management strategies, procurement marketing and segmentation, international sourcing, supplier relationship management, price/cost analysis, negotiations and contract management,…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    LauncestonSemester 2
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    Warehouses/distribution centres play a pivotal role in today’s logistics and supply chain systems, especially when we consider the manufacturing in a global environment and increasing online shopping. When operating a warehouse/distribution centre, how to improve the operational efficiency while minimising…

    Credit Points: 12.5

    LocationStudy periodAttendance optionsAvailable to
    LauncestonSemester 2
    OnlineSemester 2

    Key: On-campus    Off-Campus    International students    Domestic students

    Entry requirements

    For admission to the Master of Health Service Management, you must have:  

    •  a completed undergraduate degree at Bachelor level (AQF level 7) or higher (or equivalent#) majoring in a management and/or health related discipline and employment within the health sector; OR  

    • a completed postgraduate degree (AQF level 8) or higher or equivalent level standard in any other institution in any discipline and employment in the health sector; OR  

    •  a completed undergraduate degree at Bachelor level (AQF level 7) or higher (or equivalent) in an unrelated discipline and a minimum of two years relevant work experience in the health sector. 

    In addition to the requirements for domestic applicants, international applicants must provide one of the following:  

    • IELTS 6.5 (no individual band less than 6.0) 

    • TOEFL (iBT) 88 (no skill below: Reading 16; Listening 16; Speaking 18; Writing 22) 

    • PTE Academic 58 with no score lower than 50 

    • Successful completion of English for Academic Purposes 2 at the University of Tasmania with a minimum overall score of 65% (no individual score less than 60%); or provide evidence that you have approved Prior Studies in English (https://www.utas.edu.au/international/applying/entry-requirements/english-language-requirements). 

    These tests must not be more than 24 months old. 

    # An equivalent qualification from an overseas institution as assessed by the University

    Students who are awarded one of the following courses can articulate into the Master of Health Service Management with full credit for units completed: 

    • Graduate Certificate of Health Service Management  

    • Graduate Certificate of Health Service Management (Aged Care)  

    • Graduate Certificate of Health Service Management (Safety and Quality)  

    • Graduate Diploma of Health Service Management

    Students wishing to exit the Master of Health Service Management after completing 100 credit points can receive a Graduate Diploma in Health Information Management qualification. 

    Fees & scholarships

    Domestic students

    Domestic students enrolled in a full fee paying place are charged the Student Services and Amenities Fee but this fee is incorporated in the fees you pay for each unit you enrol in. Full fee paying domestic students do not have to make any additional SSAF payments.

    Detailed tuition fee information for domestic students is available at Scholarships, fees and costs, including additional information in relation to a compulsory Student Services and Amenities Fee (SSAF).

    Domestic students enrolled in certain postgraduate coursework programs may not be eligible for student payments through Youth Allowance and Austudy. Visit the Department of Social Services website to find out more about eligibility for Centrelink support and the list of eligible courses

    International students

    International students should refer to the International Students course fees page to get an indicative course cost.

    Scholarships

    For information on general scholarships available at the University of Tasmania, please visit the scholarships website.

    How can we help?

    Do you have any questions about choosing a course or applying? Get in touch.

    Domestic
    1300 363 864
    International
    +61 3 6226 6200
    Email
    Course.Info@utas.edu.au
    Online
    Online enquiries

    Next steps