Firstly, please give us time. We print all certificates in bulk to save on postage and resources. Print runs are generally monthly but we'll hold off until the end of the larger practical exam sessions to send out everything in one hit.
If it's a few weeks after the exam session finished, and you still haven't received your certificate, this could be for a few reasons.
Firstly, does your practical exam have a corequisite requirement, such as passing a theory exam? If you did a classical Grade 6+ exam, this might apply to you. It's worth checking
If you did a Rockschool exam, your digital certificate is possibly ready to download from SCORE. Head to My enrolments, and click the Options menu to view, download, and print your own version. You can also request an AMEB certificate to be printed and posted to you.
Perhaps you've completed your theory corequisite but haven't let us know? Please get in touch with the office and we'll get that printed and posted in our next certificate batch.
We do all we can to protect your precious certificate but, once it leaves our office, we no longer have control over it getting to you. Sometimes there are delays, and even errors on the side of Australia Post. If you've already waited a reasonable amount of time, please get in touch and we'll see what we can do for you.
Get in touch about a missing certificate