The University's mail service contract is managed by Infrastructure Services and Development (ISD).
Internal mail delivery
Delivery time: 1 working day
Australia Post collects and delivers mail between University mail bags. Please use internal mail envelopes for internal deliveries, ensuring that you include the name of the recipient and their University bag number.
No stamp is required for internal deliveries.
See the list of internal mail bag numbers for University schools and sections.
External mail delivery
For delivery times and charges for regular, priority and express post, see the Australia Post website.
Australia Post collects outgoing mail for delivery to recipients outside the University.
- Letters should be enclosed in a University pre-paid envelope that is clearly labelled with the name and address of the recipient. Mail should be placed in outgoing-mail bags prior to the daily collection time. See below for information about priority and express post services.
- Parcels should be clearly labelled with the name and address of the recipient and placed in the outgoing-mail bag prior to the daily collection time. See below for information about priority and express post services.
NB: If you are posting a particularly large or heavy item, or a large number of parcels, please contact ISD (Campus Services) the day before collection so that the delivery driver can organise a trolley.
Regular mail and priority mail: the budget for regular and priority mail costs is centrally managed.
Express post: the cost of express post is the responsibility of individual schools, faculties and divisions. Sections should purchase their own express post bags from Australia Post.
Bulk mail-outs: The cost for bulk mail-outs is managed centrally. See below for more information about bulk mailouts.
A bulk mail-out is where a particular letter or brochure is mailed to multiple recipients (25 or more).
Before your mail-out, please:
- Contact ISD (Campus Services) at least one day before your mail-out so that they we can inform the Aus Post business hub.
- Fill in the full-rate mailing statement form (PDF 158KB) and include it with your envelopes in the outgoing mail bag.